What We Collect and Why We Collect It
When you open an account with us, we collect the details you submit — your name, contact information, and the payment method you choose, whether that is JazzCash, Easypaisa, Raast, a bank transfer, or a debit card. We collect this to verify your identity, process deposits
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and withdrawals, and keep your account secure. When you access the lobby on your mobile device, we also log session data such as device type and IP address. This helps us detect unusual login patterns and flag potential unauthorised access before it affects your account. We
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do not collect more than we need, and we do not retain data longer than the purpose requires. Payment method data — including wallet numbers linked to JazzCash or Easypaisa — is used solely to route your transactions and is not shared with marketing partners. Where
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local law in Pakistan requires us to retain records for a defined period, we comply with that obligation. Any data shared with payment processors or identity verification partners is covered by contractual data-protection obligations on their side. You can ask us what data we hold about
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you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.